hello@nagaed.com | +91 69099 31941
hello@nagaed.com | +91 69099 31941

Operations Coordinator

Kohima / Full - time

Purpose of the Position

NagaEd is creating a dynamic workplace and operational infrastructure that enables our team to deliver on our purpose. As the Operations Coordinator, you play a vital role in ensuring the day-to-day activities that enable the smooth functioning of our organisation are delivered efficiently and effectively. The role requires exceptional organisational, time management, and project tracking abilities, as well as strong communication skills.

The Operations Coordinator’s responsibilities include maintaining office facilities and equipment, arranging and coordinating IT infrastructure, arranging and assisting with scheduling, employee training, managing budgets, and liaising with stakeholders and service providers.
You will be managed by the Operations Manager and work closely with the Partnerships and Engagement lead and other staff. COVID has challenged many of our old ways of working, and this is a unique and transformational moment to join NagaEd and strengthen our operational capacity.

Job Title: Operations Coordinator
Department: Operations
Location: Kohima
Hours: Full-time
Salary: ₹16,000 – ₹20,000

Selection Criteria

You are a genuine self-starter with good problem-solving skills and the ability to prioritise. You are a details and logistics person – you think in processes and when presented with a task can quickly see all the different pieces that come together to execute it. You are highly organised with excellent time management skills. You have excellent communication skills, verbal and written, and can keep on top of communicating multiple things with many different people at once. You are great at anticipating roadblocks, working autonomously, and taking initiative to ensure we meet our goals, whilst staying within budget and minimising risks.

Organisational Unit Function

  • Manages operational tasks under the direction of managers.
  • Helps assigned teams meet and exceed their goals and objectives.
  • Contributes to reports for internal and external stakeholders.
  • Collaborates with managers to set procedures, policies, and processes.
  • Provide hands-on operational support across NagaEd, such as making travel arrangements, organising training requirements, scheduling meetings, etc.
  • Manage NagaEd’s office in Kohima. This includes organising cleaners, managing office equipment, safety inspectors and maintenance workers, co-working license arrangements, ensuring our office is COVID Safe, organising stationery orders, and setting up new furniture.
  • Onboarding of new staff, including email setup, equipment issue, and basic IT induction.
  • Help shape operational aspects of NagaEd’s strategy and annual plans.
  • Create and maintain operations resources, such as guides, checklists, and reports.
  • Manage internal staff drives and file structures, and the intranet.
  • Assist with special projects, as required.


  • Bachelor’s degree with (1-3) years of relevant work experience.
  • Demonstrated ability to perform duties with a high level of professionalism, flexibility, discretion, judgment, diplomacy, and tact.
  • Ability to take initiatives.
  • Ability to routinely and independently exercise sound judgment in making decisions.
  • Demonstrated ability to handle sensitive issues and maintain confidentiality.
  • Proficient computer skills and demonstrated experience with office software and email applications.
  • Demonstrated success in following through and completing routine tasks.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to prioritize and multi-task.

Application ends on 31st May, 2022