hello@nagaed.com | +91 69099 31941
hello@nagaed.com | +91 69099 31941

NagaEd's FAQ

What is NagaEd Digital School ?

NagaEd Digital School is a site that holds learning content and assessments for you to access in your own time to acquire knowledge and skills for your relevant studies. The site has interactive games, quizzes, videos and other learning resources.

How do I log in to the NagaEd Digital School ?

Once your account has been set up, go to https://learn.nagaed.com/ and use your email and password to log in.

How secure are our servers ?

Our servers have the most stringent security standards. The servers are hosted in Mumbai on Amazon Web Services. Servers have redundancy enabled and backups are taken regularly to prevent data loss. Web traffic is secured through SSL and all communications between the client (user) and server are safe.

What are the benefits of NagaEd Digital School ?

NagaEd Digital School offers flexible and self-paced learning for students including supplementary materials to support face-to-face classes. It caters to multiple learning styles and hosts a robust library of learning materials from leading institutions such as the Directorate of School Education (DoSE), Central Board of School Education and Central Square Foundation. 

Can the LMS be customized ?

Yes, we can customize the LMS to your school requirements and train your teachers and administration on the use of the platform and best practice.

Can we use our school logo and branding ?

Yes, the entire platform is customisable to your school’s branding, logos and colours.

What are the device/system requirements to access NagaEd Digital School ?

NagaEd Digital School can be run on a major web browser and supports the current and first previous major releases of the following browsers:

  • Chrome 87 and 88
  • Firefox 84 and 85 (Extended Releases are not supported*)
  • Edge 87 and 88
  • Respondus Lockdown Browser (supporting the latest system requirements)
  • Safari 13 and 14 (Macintosh only)

JavaScript must be enabled to run NagaEd Digital School.

Computer Specifications

For best performance, you should access NagaEd Digital School with a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM.

Operating System

NagaEd Digital School only requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

Internet Speed

Along with compatibility and web standards, NagaEd Digital School has been carefully crafted to accommodate low bandwidth environments. It is recommended to have a minimum Internet speed of 4G.

NagaEd Digital School on Mobile Devices

The NagaEd mobile application requires Android 6.0 or later and iOS 13.0 or later.

Mobile Browsers

Visit the Apple Store or the Play store to download mobile browsers. The following major browsers are compatible with mobile devices:

iOS

  • Safari (default browser with limited Canvas support)
  • Chrome

Android

  • Chrome (default browser with limited Canvas support)*
  • Internet
  • Firefox

Do you offer on-site training and support ?

Yes, we offer onsite training and support for teachers, staff, and students. To get in touch for training and support you may mail us at hello@nagaed.com or call us on +91 8730090732.

Do you offer implementation support ?

Yes, NagaEd will manage the end-to-end technical installation and training for your school.

If I have a question, who do I ask ?

Call our Support Line on +91 8730090732 or email us at hello@nagaed.com.